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Shipping Policy

Last updated: June 2026

Summary: Free standard shipping on all domestic orders. Orders ship within 1–2 business days after payment confirmation. Expedited options available at checkout. All packages are discreetly labeled.

Processing Time

Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or federal holidays are processed the next business day. You will receive a shipping confirmation email with tracking information once your order ships.

Domestic Shipping (United States)

Standard Shipping (Free): 3–7 business days via USPS First Class or UPS Ground.

Priority Shipping ($12.99): 2–3 business days via USPS Priority Mail or UPS 2-Day.

Overnight Shipping ($29.99): Next business day via UPS Next Day Air or FedEx Overnight.

Free standard shipping applies automatically to all domestic orders with no minimum purchase.

International Shipping

At this time, SelaraLabs ships only within the United States. International shipping is not currently available. We are working to expand to select international destinations — check back for updates.

Packaging & Discretion

All orders are shipped in plain, discreet packaging with no product names or company branding visible on the exterior. The return address will appear as “SL Fulfillment” or similar neutral identifier.

Cold Chain & Product Integrity

Lyophilized (freeze-dried) peptides are stable at room temperature during standard transit. For orders containing liquid solutions or temperature-sensitive products, we use insulated packaging with ice packs when necessary. Products are shipped with desiccant packets to protect against moisture.

Order Tracking

Once your order ships, you will receive an automated email with your tracking number and a direct link to the carrier's tracking page. You can also view tracking information in your account under “My Orders.” Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.

Undeliverable Packages

If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange re-shipment. Re-shipment fees may apply. Please double-check your shipping address before placing your order.

Shipping Delays

SelaraLabs is not responsible for delays caused by carriers, weather events, or circumstances beyond our control. If your package is significantly delayed, contact us at support@selaralabs.com and we will investigate with the carrier.

Signature Required

Orders over $500 may require a signature upon delivery at our discretion to protect against theft and loss.

Contact

For shipping inquiries: support@selaralabs.com